bimabet Privacy Policy
This page describes what we collect when you use bimabet and how we keep that data protected. We gather personal information necessary to verify your identity, process your deposits via DANA, e-wallet, mobile banking, or virtual bank accounts, settle your wagers on Liga 1 football, live-dealer tables, slots, and esports markets, and support your account across Jakarta, Surabaya, Bandung, Medan, and other supported regions.
Our approach to privacy is straightforward: we collect only what we need, we secure it with standard encryption, and we do not sell your data to third parties. We share information with payment processors and fraud-prevention vendors only to complete transactions and protect bimabet from illegal activity. You retain rights to access, correct, and request deletion of your personal data subject to legal and operational constraints.
This policy applies to all bimabet services—sportsbook, live dealer, slots, tournaments, and loyalty program. If you have questions about how we handle your information, our support team (live chat, email, in-app help) is available during standard operating hours.
What data we collect on bimabet
When you create a bimabet account, we collect your email address, phone number, and identity document (national ID, passport, or equivalent). This information is required for account verification (Know Your Customer, or KYC) and to comply with anti-fraud and anti-money-laundering regulations that apply in supported jurisdictions.
When you fund your account via DANA, e-wallet, mobile banking, local payment, or virtual bank accounts (online payment, e-wallet, mobile banking, local payment), we record the deposit amount, timestamp, and payment method. We do not store your online payment credentials, e-wallet login, or bank password—payment information is tokenised by our payment processor. Your bimabet wallet balance is maintained in our system; transaction history appears in your account dashboard.
When you place a bet on Liga 1, Piala AFF, or Champions League markets, or engage in a live-dealer blackjack session, or play a slot game like Phoenix Rises or Sweet Bonanza, we log your selection, stake amount, and outcome. This data allows us to settle your bets correctly, provide accurate account history, and detect suspicious patterns (e.g., unusual bet volumes or rapid account changes that might indicate account takeover).
We also collect technical data: your IP address, device type, browser version, and pages visited on bimabet. This helps us troubleshoot technical issues, prevent fraud, and understand which game categories (esports, sportsbook, slots) users engage with most. We use cookies to remember your login session and language preference—see our Cookies section below.
How we use your data on bimabet
Our primary use of your data is to operate bimabet services: process deposits, settle bets, manage your account balance, and handle withdrawals. Without your email and identity document, we cannot complete KYC verification. Without your transaction history, we cannot provide accurate account statements or resolve disputes.
We use your data for fraud detection. We monitor for patterns suggesting account takeover (e.g., login from an unusual IP address), suspicious deposits (e.g., rapid transfers in and out), or money-laundering risk (e.g., very large deposits followed by immediate withdrawal). These checks protect both you and bimabet from criminal activity.
We use your data to communicate with you about account changes, promotions (where you have opted in), and customer support responses. We may also use aggregated, anonymised data to understand user trends—e.g., which payment methods (mobile banking vs local payment) are most popular, which game categories (Mobile Legends, Aviator, live baccarat) drive the most engagement. This analysis does not identify you individually.
We do not use your data to build profiles for sale to third-party advertisers. We do not sell your email address to marketing companies. We do not use your betting history to target you with manipulative marketing. Our use of your data is limited to bimabet operations and legal/regulatory compliance.
Third-party processors and data sharing on bimabet
We work with several third parties to deliver bimabet services. Payment processors (like those handling online payment, e-wallet, mobile banking, and virtual bank account transfers) receive your payment information and transaction details—this is necessary to complete deposits and withdrawals. Fraud-prevention vendors receive your IP address, device fingerprint, and transaction patterns to detect suspicious activity. These third parties are bound by confidentiality agreements and use your data only for their specific function.
We also share data with our legal and compliance team when required by law. If a government agency requests information about a specific bimabet account (e.g., in connection with a financial crime investigation), we may be required to disclose data without notifying you. Our privacy policy does not override legal obligations.
We do not share your data with affiliate marketers, sports leagues (Liga 1, Piala AFF, Champions League), game studios (Hacksaw Gaming, Phoenix Rises developers), or esports organisations (Mobile Legends Pro League, Free Fire esports). These entities do not need your personal information to function, and we do not provide it to them.
Your data is yours. We hold it in trust for the purpose of running bimabet—not to exploit, sell, or manipulate you.
Your rights regarding your data on bimabet
You have the right to access your personal data. Log into your bimabet account and navigate to Account Settings to view your profile information, transaction history, and device login history. If you need additional data (e.g., a complete download of all bets placed in the past year), contact our support team via email and specify your request. We will provide this within a reasonable timeframe.
You have the right to correct inaccurate data. If your name, email, or phone number is wrong in our system, contact support and we will update it. For identity document corrections, you may need to re-submit documentation.
You have the right to request deletion of your data, subject to legal and operational constraints. If you close your bimabet account and request data deletion, we will remove personal information not required for legal record-keeping. However, we must retain transaction records for anti-money-laundering compliance and fraud investigation purposes—these cannot be deleted. Bet settlement records and financial transaction history are kept for audit purposes and cannot be removed upon request.
If you believe bimabet is misusing your data or violating your privacy rights, you have the right to lodge a complaint with your local data protection authority (if one exists in your jurisdiction). We also welcome direct complaints via our support email—escalate your concern to our data privacy team and we will investigate.
Cookies and tracking on bimabet
We use cookies (small files stored on your device) to remember your login session, language preference, and display settings on bimabet. These are essential cookies—without them, you would need to re-enter your login credentials every time you refresh the page. We also use cookies to track which pages you visit and how long you spend on them, allowing us to identify broken links or confusing navigation.
We do not use cookies for targeting advertising or selling data to ad networks. Our cookies serve bimabet operations only. You can disable cookies in your browser settings, but this will impair your experience—e.g., you will be logged out frequently, and your game preferences will not be saved.
We do not use third-party tracking services (e.g., Google Analytics, Facebook Pixel) that follow you across the internet. Our analytics are internal—we measure site traffic and game engagement to improve bimabet, not to build a profile of your behaviour outside our platform.
Data storage and security on bimabet
We store your data on encrypted servers located in secure data centres. Payment information is encrypted in transit (TLS protocol) and at rest (AES-256 encryption). Your password is hashed—we do not store it in plain text, so even bimabet staff cannot read it. If you forget your password, we send you a reset link rather than revealing the original password.
Our servers may be located outside your jurisdiction (e.g., in Singapore, Australia, or Southeast Asia). This means your data may be subject to different legal frameworks than your home country. By using bimabet, you consent to this cross-border data transfer. If you are uncomfortable with this, do not create an account.
We conduct regular security audits and penetration testing to identify vulnerabilities. We do not guarantee absolute security—no system is immune to sophisticated attacks—but we maintain industry-standard protections. If a data breach occurs, we will notify affected users and relevant authorities as required by law.
Contact us about privacy on bimabet
If you have questions about this privacy policy, how we use your data, or your privacy rights on bimabet, contact our support team:
- Live chat: Available during standard operating hours via the bimabet dashboard.
- Email: Send privacy inquiries to our support address; we respond within 24–48 hours.
- In-app help: Navigate to Account Settings and select "Privacy & Security" for self-service options.
Our services are available only where local law permits. This privacy policy applies to all bimabet users in supported jurisdictions. By accessing bimabet, you acknowledge that you have read and understood this policy and consent to our collection and use of your data as described. If you do not agree with our practices, do not create an account.
Privacy policy updates and compliance on bimabet
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via email or a prominent notice on bimabet. Continued use of bimabet after a policy update constitutes your acceptance of the new terms.
This privacy policy is governed by the laws of the jurisdiction where bimabet operates. Different regions have different data protection standards (e.g., GDPR in the EU, Personal Data Protection Act in some Asian countries). Where applicable, we comply with the stricter standard. If you are in a jurisdiction with specific privacy laws, those laws may provide you additional rights beyond what this policy describes—those rights are not waived by this policy.
Our commitment is to handle your data transparently, securely, and respectfully. We use your information to deliver bimabet services across sportsbook (Liga 1, Piala AFF, Champions League), live dealer (blackjack, roulette, Dragon Tiger), slots (Aviator, Sweet Bonanza), esports (Mobile Legends, Free Fire, PUBG Mobile), and payment methods (DANA, e-wallet, mobile banking, virtual bank accounts). Your privacy is a trust asset, and we protect it accordingly.
We review and audit our data practices regularly to ensure compliance with applicable laws and to maintain player trust. Your privacy concerns are taken seriously, and we respond to all escalations promptly.